Monday, May 9, 2011

PSN won't be back up until at least May 31st

Sony has stated that the Play Station Network might not be fully restored until May 31st of this month. This is weeks later than their initial estimates of being partially back online last week. To explain their constant slipping release date sony has stated: "We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system." When asked for a specific release date of PSN a sony rep says "the company is in the process of adopting an improved security system and its plan to restart the services fully by May 31 is unchanged."

Sony has been dropping the ball from the start of this fiasco on April 20th. From waiting a full week to tell it's users that their personal information has been hacked to saying it'll be back online soon time and time again only to not have the system come back online. Sony needs to be much more open about exactly what they are doing and how long their experts say it will take to bring PSN online. Giving PS3 owners only small non-announcements only further increase the anger that everyone who owns a PS3 is experiencing.

I want to believe that this date means anything, but going on their previous track record May 31st will come and go and they will state once again "we are in the final stages of internal testing." I don't mind them taking their time to fix a problem that should have been taken care of when they built the system in the first place, but giving us false dates to keep us quiet is making me and millions of others angry. I do hope that when the system comes online it is much faster, much more secure, and has all the features they have been promising for years like cross game chat.

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  1. May 31st...this is getting ridiculous. They better stick to it, because as you said, people are infuriated of how much Sony keeps quiet about. They need to shape up! Great post, Dan.

  2. I hate saying it but it seems to be a very "japanese" corporate culture thing going on here. Think about the reactor problems after the quake (a far more serious issue, i know) but in that case the company was even given wrong info, or misleading info to their own government!
    I don't think Sony will treat their consumers much better!

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